Communicating Effectively with Tourists
Taufatofua, Lu’isa (2002)
This course is intended to get participants to think about the importance of communicating effectively with tourists, both from the tourists’ viewpoint and their own. It is intended as a basic introduction for people who may not know much about tourists or ways of communicating with tourists.
Commonwealth of Learning (COL); Community Development and Training Centre; The Open Polytechnic of New Zealand