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Title: Communicating Effectively with Tourists
Authors: Taufatofua, Lu’isa
Keywords: hospitality & tourism
Edutags: Course
Professional Development
Issue Date: 2002
Publisher: Commonwealth of Learning (COL); Community Development and Training Centre; The Open Polytechnic of New Zealand
Abstract: This course is intended to get participants to think about the importance of communicating effectively with tourists, both from the tourists’ viewpoint and their own. It is intended as a basic introduction for people who may not know much about tourists or ways of communicating with tourists.
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Appears in Collections:Technical & Vocational Skills Development Collection

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tourism_communicate_adaptation-guide.pdfPart 161.85 kBAdobe PDFView/Open
tourism_communicate_participants-workbook.pdfPart 283.64 kBAdobe PDFView/Open
tourism_communicate_tutors-guide.pdfPart 3126.96 kBAdobe PDFView/Open

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